Does a hybrid model allow distributors to embrace AmazonSupply?
Here’s some good news for any distributor who’s been fretting about how to compete head-to-head with AmazonSupply®. According to “AmazonSupply: Friend or Foe?,” a new white paper by Charles Bennett and...
View ArticleHere come the millennials, part 1: How the generational shift will affect...
With four generations in the workforce and new assumptions beginning to shape your employee relationships, it’s becoming more important than ever to pay attention to effective human resource...
View ArticleHere come the Millennials, part 2: New expectations bring new rules to...
Ready or not, here they come. With 80 million Millennials across the United States, Jason Dorsey of the Center for Generational Kinetics says a new generation of employees and customers is already...
View Article10 ways to build your business with advanced inventory management
The basics of advanced inventory management (AIM) are simple enough: To succeed in today’s hard-edged distribution industry, you earn customers’ confidence and build their fanatical loyalty by knowing...
View ArticleSX.e and Progress: A billion transactions per week, and not a byte of data lost
When your company processes a billion transactions per week, you can’t survive without a relentlessly stable, reliable ERP. That’s why Dennis Dominioni, vice president of IT and quality at...
View Article2017 is here. Do you know how your customers want to buy?
In the digital age, distributors that don’t keep a close watch on their customers’ buying habits and expectations may be in danger of losing market share before they realize they have a problem. That...
View ArticleHow mobile is transforming the distribution marketplace
When it comes to helping distributors and their customers keep up with the accelerating pace of business, it really doesn’t get much better than mobile and mobility. It isn’t that mobile devices are...
View ArticleAre you all-in? IDC urges consistency in distribution technology investments
When it comes to a successful technology strategy for modern distributors, there’s no substitute for consistency. That’s why IDC Manufacturing Insights, in its newly-released Wholesale Distribution...
View ArticleHow to benchmark your company’s technology investment performance
In an ever more competitive wholesale marketplace, one of the best ways to make sure your company thrives in 2017 and beyond is to measure its performance against the wider industry. It’s a simple...
View ArticleHow the digital transformation is transforming customer relationships
As the digital transformation sweeps through industries and supply chains, the most successful companies are taking advantage of cloud-based technologies to shift transaction-driven sales in the...
View ArticleThe age of value-added service: Differentiation gets more diverse
Distributors have been hearing for a couple of years that the age of value-added services was on the way. Judging by the results of the 2017 MDM survey, Path to Profitable Services, that new era has...
View ArticleValue-added services: Distributors consider the payback on ‘free’
Anyone who’s survived in business for more than a few days knows that nothing is ever really free—even if you don’t charge for a product or service, you still end up paying to produce or acquire it....
View ArticleDistributors’ profitability in 2018 depends on digital strategy, strong...
As with any other aspect of any distribution company, the importance of offering value-added services maps back to a fundamental question: What return on investment (ROI) will it deliver back to the...
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